Who are you?
You have a degree in IT, Computer Science or such related field
You are someone who knows in and out about computers, systems, internet & wifi, and the technological infrastructure for a company
You can troubleshoot issues in your sleep
You know the best-in-class technological systems
You are someone who follows processes to the T
What you will do?
You will be involved in the laptop and system allocations to the employees and maintaining ledgers about the same as well
You will be expected to troubleshoot IT-related issues faced whether in hardware or software and provide solutions immediately and also for long-term
You will be responsible for ensuring seamless internet and wifi connectivity and getting in touch with the service providers to troubleshoot
You will monitor the performance of information technology systems to determine cost and productivity levels and to make recommendations for improving the IT infrastructure
You will help define IT infrastructure strategy, architecture, and processes
You need to analyze business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs
You will assess various vendors and develop test strategies for new hardware and software requirements and order laptops or systems when needed
You will be responsible for the firewall and security measures and updating them from time to time
You will also be in charge of the biometrics system to mark the attendance using an access card to ensure the data gets uploaded directly on the HRMS portal
You will also have to resolve the issues that arise for the biometrics system
Developing new network troubleshooting strategies to help reduce downtime and decrease maintenance costs
Creating rational strategies for upgrading the company’s network software whenever a new update is available
Constructing and implementing plans to ensure the company’s network continues to operate smoothly in the event of a problem
Staying up to date with new network technology and reporting this information to the executive team each quarter